1. Can we track our pick up/ delivery online?

Yes.  Please contact our sales department at sales@ttdwest.com or call us at 888-510-7200.

2. Can we view and print POD’s / BOL’s online?

Yes.  Please contact our sales department at sales@ttdwest.com or call us at 888-510-7200.

3. Can we view / print our invoice online?

Yes.  Please contact our sales department at sales@ttdwest.com or call us at 888-510-7200.

4. What are your service areas?

We have a map on our website that shows are service area. We service from San Diego to Santa Barbara but please see our service area map.

5. Has my tender been worked on?

You will receive an email confirmation for all tenders submitted via email at PICKUPS@TTDWEST.com .  Or you can feel free to call us at 888-510-7200.

6. What information is needed to schedule a pick up?
  • Name and address of shipper
  • Name and address of the Bill to should it be different than the shipper
  • Name and address of destination
  • Number of pieces/ number of pallets / weight
  • Open and close times
  • And any additional information such as PO numbers that need to be referenced.
7. What is the status of my delivery/pick up?

Once you’ve set up an online account with us you can check for BOL’s/POD’s/Invoices.  You may also call us at  888-510-7200 or email us for status at CSR@ttdwest.com.

9. Do you offer guaranteed delivery?

Yes we can provide guaranteed delivery at an additional cost. Please call for more information 888-510-7200.

10. What time are you in my area for pick up or delivery?

Our hours of operation are from 8 AM to 6 PM. Please call us for more specific pick up or delivery times.

11. How can I establish an account?

You can set up an account by calling us at 888-510-7200 or email us at  CSR@TTDWEST.com

12. How many days in advance do I need to schedule a truckload or a same day LTL?

We can schedule truckload or a same day LTL, the day of; however we would prefer at least a 24 hour notice to ensure routing.

13. Who do I send my invoice inquires to?

You can send all requests to accounting@ttdwest.com or call us at 310-639-0505

14. Can I use EDI?

Yes.  Please contact our sales department at sales@ttdwest.com or call us at 888-510-7200.

Contact Details

Address:

9278 Charles Smith Avenue, Rancho Cucamonga CA 91730

Phone No:

888-510-7200

Customer Service Phone No:

562-361-1205

Customer Service:
csr@ttdwest.com
Accounting:
acct@ttdwest.com
General Information:
info@ttdwest.com
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