Can we track our pick up/ delivery online?
Can we view and print POD’s / BOL’s online?
Can we view / print our invoice online?
What are your service areas?
We have a map on our website that shows are service area. We service from San Diego to Santa Barbara but please see our service area map.
Has my tender been worked on?
You will receive an email confirmation for all tenders submitted via email at PICKUPS@TTDWEST.com
What information is needed to schedule a pick up?
- Name and address of shipper
- Name and address of the Bill to should it be different than the shipper
- Name and address of destination
- Number of pieces/ number of pallets / weight
- Open and close times
- And any additional information such as PO numbers that need to be referenced.
What is the status of my delivery/pick up?
Once you’ve set up an online account with us you can check for BOL’s/POD’s/Invoices. You may also call us at 888-510-7200 or email us for status at CSR@ttdwest.com.
Do you offer guaranteed delivery?
Yes we can provide guaranteed delivery at an additional cost. Please call for more information 888-510-7200.
What time are you in my area for pick up or delivery
Our hours of operation are from 8 AM to 6 PM. Please call us for more specific pick up or delivery times.
How can I establish an account?
You can set up an account by calling us at 888-510-7200 or email us at CSR@TTDWEST.com
How many days in advance do I need to schedule a truckload or a same day LTL?
We can schedule truckload or a same day LTL, the day of; however we would prefer at least a 24 hour notice to ensure routing.
Who do I send my invoice inquires to?
You can send all requests to firstname.lastname@example.org or call us at 310-639-0505